Effective Date: July 27, 2026

Introduction

Welcome to Chismosa Creative Agency ("we," "our," or "us"). We are a social media strategy, content creation, and social media management agency committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or otherwise interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website, including:

• First and last name

• Email address

• Phone number (if provided)

• Business name

• Services you are interested in

• Monthly marketing budget (if provided)

• Information submitted through any form on our website

• Any additional information you choose to provide through contact forms, assessments, questionnaires, or messages

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referring website

This information helps us improve our website and better understand how visitors interact with our content.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries.

• Schedule consultations and provide requested services.

• Review information submitted through our website forms to better understand your business needs and recommend services that may be the best fit.

• Improve our website, services, and user experience.

• Maintain business records and communicate with you regarding our services.

• Comply with applicable legal obligations.

We do not sell your personal information.

Information Submitted Through Our Forms

When you voluntarily complete a form on our website, we collect the information you choose to provide in order to respond to your inquiry, better understand your business needs, and provide relevant recommendations or services.

Depending on the form you complete, this information may include your contact information, business details, project information, service interests, assessment responses, or any additional information you choose to share with us.

Information submitted through our website forms is used solely to communicate with you, provide requested services or recommendations, improve our services, and manage our business operations. We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies provided through Wix to improve website functionality, enhance your browsing experience, and understand general website usage.

Where required by law, visitors are presented with a cookie consent banner that allows them to manage their cookie preferences.

You can also manage cookies through your browser settings.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers who assist us in operating our website or conducting our business, such as website hosting, email services, payment processors, scheduling software, or website analytics.

We may also disclose information if required to comply with applicable laws, regulations, or legal processes.

Your Privacy Rights

Depending on your location, you may have certain privacy rights under applicable laws. These rights may include the ability to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information, where applicable.

• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes where appropriate.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic information is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Chismosa Creative Agency

Email: chismosa.creativeagency@outlook.com

Website: www.chismosacreativeagency.com